FAQ

Frequently Asked Questions

How long does delivery take?

Most songs are delivered within 48 hours. Deluxe orders are prioritised within 24 hours.

What information do you need?

Just fill in our order form — tell us about the person, the occasion, and any special details you want included in the song.

Can I request changes?

Yes! Mini includes 1 revision, Premium includes 2, and Deluxe includes unlimited revisions. Just reply to our email.

What format is the song delivered in?

You receive an MP3 file and the full lyrics by email. Deluxe orders also include a WAV file and a video lyric card.

What music styles are available?

Pop, ballad, acoustic, hip-hop, R&B, country, and more. You choose your preference in the order form.

Is it suitable as a gift?

Absolutely — that is exactly what SongSender is made for. Birthday, wedding, anniversary, graduation, or any special moment.